Recently by Thomas A. Limoncelli

[If you are in the NYC region, I'll be speaking at PICC in May.] (I originally wrote this for system administrators, but it applies to other fields too.) The hardest part of writing documentation is getting started. It is hard...
One thing we've learned from the (relatively) new field of behavioral economics is that people tend to remember the pain towards the end of something, not the total pain. Thus if a painful surgery ends with a long period of...
I've been looking for simple things I can do make my life more convenient. By "simple" I mean they have to take less than 10 minutes to accomplish. I'll gladly trade 10 minutes to solve 1 minute of frustration (or...

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