Emerson Niide on O'Reilly Broadcast tag:broadcast.oreilly.com,2008-08-07://53 2010-09-09T17:54:05Z Movable Type Pro 4.21-en With good database marketing you can turn your big company into an around-the-corner diner tag:broadcast.oreilly.com,2010://53.42901 2010-09-09T17:54:05Z 2010-09-09T17:54:05Z With a simple CRM system, a hotel made me feel a very well cared "house guest". Emerson Niide With a simple CRM system, a hotel made me feel a very well cared "house guest". Pirates are friends, not threats tag:broadcast.oreilly.com,2009://53.35426 2009-02-25T15:35:15Z 2009-02-25T15:35:15Z The entertainment industry doesn't realize that there are two very different pirate profiles. Emerson Niide The entertainment industry doesn't realize that there are two very different pirate profiles. I succeeded to cancel my credit card insurance tag:broadcast.oreilly.com,2008://53.34142 2008-11-14T18:02:55Z 2008-11-14T18:02:55Z Hiring a service is easy, but to cancel it is usually harder than passing your finals and more boring than declaring your taxes. But what if it was an easy thing to do? Emerson Niide Hiring a service is easy, but to cancel it is usually harder than passing your finals and more boring than declaring your taxes. But what if it was an easy thing to do? Relationship is miles ahead of frequent flyer programs tag:broadcast.oreilly.com,2008://53.33545 2008-09-25T15:08:25Z 2008-09-25T15:08:25Z Many companies think they are investing in the relationship with their clients, but in fact, they are only establishing a points program. Emerson Niide Many companies think they are investing in the relationship with their clients, but in fact, they are only establishing a points program.