Dear Apple and AT&T,
By this point, we of the early adopter/loyal customer community have come to expect, nay to cherish, the abuse that you rain down upon our heads. What other alliance of companies would take the bold step of defecating so freely on a group of people who wait in long lines to get your product, rave about it to our friends, and generally act as ambassadors to the consumer world?
But truly, you've outdone yourselves this time. Forget dropping the price of the iPhone like a stone right after people starting buying it, that was minor league stuff. No, the cluster-you-know-what that is the 3GS rollout is a work of Machiavellian genius. I can just see the meeting that came up with it. "Let's finally give the iPhone a usable camera and video capabilities, the ability to actually move data at a reasonable rate, and then make our existing user base take out second mortgages to pay for it! And to make it even more cruel, let's make it impossible to figure out just how much people are actually going to have to pay to upgrade."
Guys, maybe you didn't hear, but there's a new kid in town, and his name is Pre? Now would be a good time to bolster your existing customers, not screw them over, hmm? I'm a realist, I'm not expecting a free upgrade. But $500 or $600? Come on! Let me pay what new customers are paying, and I'd be satisfied. It's not like you're not going to turn around and sell my old one as a refurb anyway, right?
And AT&T, can you fix your fracking web site so I even know whether I can get the discount price or not?